At Mustang Garden, we strive to ensure your flowers arrive fresh and on time. Please review our delivery policy below:
- Delivery Fee: Our delivery fee is a one-time charge per delivery attempt.
- Delivery Timeframes:
- Pre-Orders (Placed 24+ Hours in Advance): Deliveries are made between 9:00 AM – 1:00 PM.
- Same-Day Orders: Typically delivered between 1:00 PM – 6:00 PM, but availability may vary. Customers can call us to check our schedule for same-day delivery.
- Recipient Availability: If no one is available at the time of delivery, we offer two options:
- Leave at the Door: If weather conditions permit, we can leave the flowers at the recipient’s porch. Customers must select this option at checkout.
- Reattempted Delivery or Pickup: If leaving the flowers outside is not an option or was not selected, we will leave a note indicating our delivery attempt. The recipient or sender must then either:
- Pick up the flowers from our shop, OR
- Request a second delivery attempt for an additional fee.
We appreciate your understanding and cooperation in ensuring smooth and timely deliveries.
For any questions, please contact us at 432-425-6873.
