M<3M Luxe Box

Delivery Policy

At Mustang Garden, we strive to ensure your flowers arrive fresh and on time. Please review our delivery policy below:

• Delivery Fee: Our delivery fee is a one-time charge per delivery attempt.
• Delivery Timeframes:
  • Pre-Orders (Placed 24+ Hours in Advance): Deliveries are made between 9:00 AM – 1:00 PM.
  • Same-Day Orders: Typically delivered between 1:00 PM – 6:00 PM, but availability may vary. Customers can call us to check our schedule for same-day delivery.
• Recipient Availability: If no one is available at the time of delivery, we offer two options:
  • Leave at the Door: If weather conditions permit, we can leave the flowers at the recipient’s porch. Customers must select this option at checkout.
  • Reattempted Delivery or Pickup: If leaving the flowers outside is not an option or was not selected, we will leave a note indicating our delivery attempt. The recipient or sender must then either:
    • Pick up the flowers from our shop, OR
    • Request a second delivery attempt for an additional fee.

We appreciate your understanding and cooperation in ensuring smooth and timely deliveries.

For any questions, please contact us at 432-425-6873.